Jayabhaji's Privacy Policy – Your data, our responsibility

1Introduction & Purpose

Jayabhaji places the highest importance on user privacy. This Privacy Policy is designed to clearly explain what data we collect, why we collect it, how we use it, and how we keep it secure.

We believe data protection is not just a legal obligation — it is an ethical responsibility to our members. jayabhaji complies with international GDPR standards and applicable local laws.

This policy is written in English for jayabhaji's international audience. In the event of any conflict between the English and Bengali versions, the English version shall prevail.

2What Information We Collect

Jayabhaji collects two types of data – information you provide directly, and information collected automatically while you use the platform.

Information You Provide Directly

• At registration: full name, date of birth, email address, and mobile number.
• For KYC verification: a copy of your national ID or passport, and proof of address.
• Payment information: bank account or mobile banking number (full card numbers are not stored).
• Information and messages provided when contacting support.

Automatically Collected Data

• IP address and device information (OS, browser, model).
• Time spent on the platform and pages visited.
• Betting & gaming history.
• Cookies and local storage data.

3How We Use Your Information

Jayabhaji uses your data only for defined purposes. We guarantee your information will never be sold to third parties for commercial use.

Primary Purpose of Use

• Creating and managing your account.
• Providing betting and gaming services.
• Processing deposits and withdrawals.
• Providing customer service and support.
• Preventing fraud and money laundering.
• Meeting legal obligations.

Secondary Use (With Your Consent)

• Sending personalized bonuses and offers.
• Analytics to improve the platform experience.
• Keeping you informed about new features and updates from jayabhaji.

4Sharing Data with Third Parties

Jayabhaji may share your information with third parties in the following limited circumstances:

Service Provider Partners

Only the data necessary to deliver services is shared with payment processors, game providers, and technology partners. These partners are required to comply with our privacy standards.

When required by law

Jayabhaji may be required to disclose information in response to a court order, directive from a regulatory body, or lawful request from a law enforcement agency.

Fraud Prevention

Data may be shared with relevant authorities to prevent money laundering or other illegal activities.

Jayabhaji will never sell or transfer your data to advertising companies or data brokers.

5Cookie Policy

Jayabhaji uses cookies and similar technologies on its website and app. Cookies are small data files stored in your browser.

Types of Cookies We Use

• Essential Cookies: Used to maintain login sessions and ensure security. These cannot be disabled.
• Performance Cookies: Analytics data to understand which pages are most frequently used.
• Functionality Cookies: To remember your language preferences and settings.
• Marketing Cookies: Personalizing promotional content from jayabhaji. You may opt out at any time.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent jayabhaji from functioning properly.

6Data Retention Period

Jayabhaji does not retain your data for longer than necessary.

• All data is retained for as long as your account remains active.
• Financial transaction records are retained for a minimum of 5 years after account closure, in compliance with international regulations.
• KYC document information is retained in accordance with regulatory requirements.
• Withdrawing marketing consent will result in those communications being stopped immediately.

7Your Rights

As a jayabhaji member, you have certain important rights regarding your personal data.

To exercise any of these rights, please contact the jayabhaji support team. We will endeavor to respond within 30 days.

8Children's Privacy

Jayabhaji is strictly a platform for users aged 18 and above. We never knowingly collect personal information from minors.

If we are informed that a minor has created an account on our platform, we will immediately close that account and delete all associated data.

If you suspect that a child you know is using jayabhaji, please notify our support team.

9Security Measures

Jayabhaji follows the highest industry standards to keep your data secure.

• Encryption: TLS 1.3 encryption for all data in transit and AES-256 encryption for data at rest.
• Access Controls: Strict role-based access controls ensure only authorized personnel can view data.
• Security Audit: Third-party penetration testing conducted every six months.
• 24/7 Monitoring: Automated systems monitor for suspicious activity around the clock.
• Two-factor verification: Two-factor authentication (2FA) is supported for additional account security.

That said, no system on the internet can guarantee 100% security. If you ever notice suspicious activity on your account, contact jayabhaji support immediately.

10Policy Updates & Contact

Jayabhaji reserves the right to update this Privacy Policy at any time. Members will be notified of significant changes via email or platform notification in advance.

Continued use of the platform after any update constitutes acceptance of the revised policy. We recommend visiting this page regularly.

Contact Us

For any questions or requests regarding this Privacy Policy, please contact jayabhaji's customer support. Our data protection team is available via live chat and email.